Reference

How 88zz Handles Your Personal Information

Your account data, payment details, and browsing activity on 88zz are handled under a clear set of rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and eligible regions.

Account Data ProtectionbKash, Nagad & Rocket Payment PrivacyCookie ControlsData Retention PolicyYour Right to Request Changes
Explore the Lobby Read FAQ
88zz How 88zz Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency around your data are not optional extras — they are part of how the account system works. Here is what we do in practice across the four areas that matter most to you.

Payment Data Security

bKash, Nagad, and Rocket transaction data passes through encrypted channels. We store only the reference needed to match a payment to your account wallet, never your full credentials.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust non-essential cookie preferences from your browser settings at any time.

Account Access and Retention

Your account data is accessible to you through the account settings page. We retain it while your account is open and begin deletion after closure, subject to any retention period required by applicable law.

Who to Contact for Changes

To correct, export, or delete your personal data, contact support via live chat or email. We verify your identity before making any change to keep your account secure.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. You can reach us through live chat inside your account dashboard, by email, or through the Support Chat Bangladesh channel. We aim to respond to data-related requests within the timeframe required by applicable rules.

Account Live Chat Open your account dashboard and start a chat session. For data requests, select the privacy topic so the right team picks it up without delay.
Email Support Send your request to our support address with your registered contact detail and a clear description of what you need. We confirm receipt and follow up.
Support Chat Bangladesh The Support Chat Bangladesh channel handles account-level queries including data access and correction requests from players in Dhaka and other regions.

Common Questions About Your Privacy on 88zz

These are the questions we hear most often about how personal data is handled. If yours is not here, reach out through live chat or the Support Chat Bangladesh channel.

We collect your contact details, device information, and the wallet identifiers you use for bKash, Nagad, or Rocket deposits. We collect only what is needed to run your account and process payments.

Payment data is shared only with the processor handling your transaction. We pass the minimum required to complete the transfer and do not sell or share your wallet data for marketing purposes.

We begin the deletion process after account closure. Some records may be retained for the period required by applicable law in Bangladesh. We do not keep data beyond what regulation requires.

Yes. Contact support through live chat or email with your registered details and a data access request. We verify your identity first, then provide what we hold within the applicable response period.

Send a correction or deletion request via live chat or the Support Chat Bangladesh channel. Include your account details and describe what needs to change. We confirm and act within the required timeframe.

We use session cookies for login and analytics cookies to understand platform usage. You can turn off non-essential cookies through your browser settings. Turning off session cookies may affect how your account loads.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfoTerms & ConditionsInfoMobile App Guide Bangladesh

Related pages

88zz Bangladesh Mobile App Guide Bangladesh 88Zz Glossary Table Games Suite Crash or Cash